Return Policy

To better serve you BluechipCare.com reserves the right to issue rentals to our rental network partners. Once the order is given and accepted by one of our rental network partners it is the responsibility of the rental network partner to fulfill the rental delivery. Please contact BluiechipCare.com for additional rental service(s) or for rental extensions arranged after the initial rental date. BluechipCare.com does not take any responsibility of the rental order once it is given to one of our rental network partners.

BluechipCare.com and our rental network partners reserve the right to charge the renter manufacturer's suggested retail pricing for products which are stolen, damaged, or not returned per the rental agreement. BluechipCare.com and our rental network partners reserve the right to repair rather than replace damaged products. Repairs will be charged at a base labor hourly rate of $85.00, plus parts, traveling expenses, time, and any applicable tax(es).

When you receive your rental from BluechipCare.com, it is your responsibility to notify us immediately upon delivery of your rental order if the product is damaged or not what you expected. If your product becomes damaged while in your possession and needs service please contact us immediately so we can help to repair the item. All items needing repair which are not due to normal wear and tear will be billed to the rental client.

BluechipCare.com will not be responsible for repairing rented equipment while equipment is outside of a 40 miles radius of the original rental network partner.

The rental product(s) you receive from our rental network may not exactly match the rental product(s) images you see on our website. We attempt to deliver a product as close as possible to the image shown on the website. Every effort will be made to provide you with a product that meets or exceeds the specifications of the pictured product(s).

Please reserve your rental product(s) as far in advance as possible to insure delivery.

During the check out process, it is important to provide complete and accurate information about the user of the rental item(s) when prompted to do so. Doing so allows BluechipCare.com to provide you with the appropriate product(s). Failure to provide complete and accurate information about the user's height, weight, etc. may result in the incorrect product being delivered. If incorrect information is submitted and the product delivered based on the information submitted then you will not be eligible for a refund.

We reserve the right to cancel rental orders at any time if the customer refuses to take delivery of compatible/ upgraded product(s). Cancelled rental orders are subject to a 20% non refundable service fee.